Return & Replacement Policy

At VELARION, customer satisfaction is our priority.

3 Days Replacement Guarantee

We offer a 3-day replacement policy from the date of delivery.

Replacement Conditions

  • Product must be unused

  • Must be returned in original packaging

  • No physical damage caused by customer

Non-Returnable Situations

  • Used or damaged products

  • Change of mind after use

  • Minor color variation due to lighting

Process

Contact our support team within 3 days of receiving the product. Our team will guide you through the replacement process.